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About Us

At RINKIT.com, you can select from a range of almost 6,000 products for your home and garden, including some exclusive own-brand products. In line with our wide selection, prices range from basics like the Harbour Housewares spaghetti measure for under £1 to luxuries like the Parlane Rustic cabinet for over £1,000.

The business is expanding fast. Not only are we constantly adding amazing new items for you to choose, but we are gaining about 1000 new customers every day and handling in excess of 7,000 orders each week – all with the same tender loving care.

Thanks to our amazing customer service, we have around 100,000 feedback ratings on Amazon with a lifetime average of 99% – that's almost unheard of. You'll also find us on eBay and Tesco Direct. Through these outlets, we process in excess of 1000 orders per day; that’s around 500,000 orders per year. We are also the official partner of choice for several UK brands.

Most goods are held in one of our Littlehampton warehouses or our bulk dispatch facility in Fareham. Whichever warehouse holds your chosen product you can rest assured that you'll receive it surprisingly soon after you order.

In most cases, when you order by 1pm, we will pick, pack and dispatch your goods the very same day. The only exceptions are a few products that we have to order in specially for you.

Our customer service teams are based in the UK. We understand you need a quick answer, so you can phone and live chat with us anytime from 9am to 5pm Monday to Friday.

If you send us an email, we aim to reply in less than 24 hours any day of the week, and usually much quicker than that – our average email response time is just four hours.

Our customers are mostly ordinary people (that means you) as well as people buying for corporates and the hospitality industry. We think they are all equally lovely, with special thanks to everyone who has given us such positive feedback!

You may like to know that Rinkit is fully incorporated in the UK and USA.