Gift Card FAQs

If your E-Gift Card is not being accepted at checkout. Please email the team on and they will be happy to assist you.

No, E-Gift Cards cannot be exchanged for cash.

Yes, your E-Gift Card will expire five years after purchase.

Your E-Gift Card will be valid for use on only.

Yes, any items returned that are bought using a E-Gift Card will be refunded back to the gift card. If you paid in part card, part E-Gift Card, these will be refunded accordingly.

You can buy a E-Gift Card here.

The E-Gift Card will be automatically emailed to you within moments of placing your order. Please ensure you check your spam/junk folders as sometimes our emails fall into these mailboxes. The email will contain a link through to your E-Gift Card where you can download, print or forward the email to the intended recipient.

Yes, your order can be cancelled providing the E-Gift Card has not been used. Please contact customer services and they will be happy to assist you with your enquiry.

Please be extra careful when typing in email addresses as we will accept no responsibility for errors.

No problem. We'll be happy to help with your enquiry. Please contact the customer services team who will advise if the specific denomination can be added for you.

Please email and the team will pass on your enquiry to the the relevant department.

Unfortunately you can't check your E-Gift Card balance online. But you can email our friendly team on who can assist you.