Have a question about Clearpay and how to use it? Take a look at some of the frequently asked questions below...
Clearpay is a buy now pay later online service that allows you to shop for what you want right now and pay for it later in four easy instalments.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Clearpay customer are required to make their first payment at the time of purchase. Three payments are deducted automatically every 2 weeks in equal installments from your selected payment method. You can log in to clearpay to make your payments before they are due. You can log in to your clearpay account anytime to view your payment schedule or make a payment before the next due day.
Clearpay may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Clearpay, but not visible to other lenders. Neither Clearpay nor Rinkit run credit searches against you that could impact your credit rating.
Clearpay returns follow our standard return process. As soon as the refund is processed it will drop into your clearpay online account. Have more questions about clearpay returns? Go to https://help.clearpay.co.uk/hc/en-gb.
A late payment fee of will be £6 charged to your account if funds are not available when the automatic payment is due. An additional fee £6 will then be charged if the missed payment not made within 7 days. Late fees will not exceed 25% of the total order. Please see Clearpay payment purchase agreement.
Payment information is processed securely by Clearpay. No card details are transferred to or held by Rinkit. All transactions take place via connections secured with the latest industry standard security protocols.